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Emergency Card FAQ

How can I ensure paramedics and emergency physicians can access my card in case of emergencies?

Do I have to give my doctor's staff my password to fax information into my file?

How can I order additional cards?

What is an Individual PersonalMD-Emergency Card?

What is a Family PersonalMD-Emergency Card?

 

How can I ensure paramedics and emergency physicians can access my card in case of an emergency?

Be sure to place your PersonalMD-ER Card in a prominent location in your wallet that a paramedic or physician will see even before your health insurance card. In most cases, you will be able to give the card to the paramedic or physician and they will be able to access the information by following the instructions shown on the card.

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Do I have to give my doctor's staff my password to access my records or fax records into my file?

No. There is no reason to share your password with the physician's office. Physicians can fax the information into your file using only your Fax ID and PIN code.

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How can I order additional cards?

You can order additional cards by logging into your account, clicking on the "Manage Account" tab then just click on "Click here to order Emergency Card."

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What is an Individual PersonalMD-Emergency Card?

An individual card contains all of the information you have provided for one person. This card should be carried by the person whose name appears on the front. In case of a child, it can be carried by an adult who is responsible for the child's well being. Examples of this would be a daycare director, camp manager or school authorities. We recommend that a parent carry the family card in addition to his or her individual card.

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What is a Family PersonalMD-Emergency Card?

A family card contains the FAX ID and PIN numbers for the whole family (up to ten people) on one card. The front of the card will contain the names, FAX ID and optionally PIN numbers (if desired). Information on the back would include information about the primary member's medical data. This information is customizable as you desire.

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